Introduction


 Introduction





PURPOSE
The purpose of this term paper is to identify ways that Sysco has used to improve its competitive capabilities such as cost, flexibility, time and quality and our recommendations of actions that will lead to further productivity and quality improvements. We as a group will interview the operations manager of the company, we selected which is Sysco and find out what Sysco does, how it does it and how it could improve and do it even better. We will observe different segments or different functions that the company’s operations have such as how they manage quality, processing from start to finish, inventory, information about their raw materials, sustainability, employees scheduling, shipment, and pricing. We will be using many different methods of research to conduct research and provide information needed. One method of research will be online websites to give us an insight into the company and to help assist us with our main topics and subtopics. Another method of research would be us having an interview with the operations manager to get insight of analysis, data, and any information they can provide for our topics. We as a group will apply learned operations concepts, skills, and strategies to real-life situations to help us come up with the recommendations for Sysco for any areas that we feel they can improve on.


ABOUT

The company we have chosen as a group will be SYSCO. The company was founded by Herbert Irving, John F. Baugh, and Harry Rosenthal in the year of 1969. Their headquarters is in Houston, Texas. Sysco is one of the world’s largest global foodservice leaders. They have about 69,000 employees and over 44 office locations within the USA and 320 distribution centers worldwide. Sysco’s main company goal is to continue to distribute food, and non-food products to healthcare, restaurants, educational facilities, lodging establishments and other customers around the world. Sysco also provides business solutions to companies so they can learn how to expand their business. They have customers in 90 different countries around the world and continue to be the leaders of foodservice. The MIS manager we will be interviewing is Travis Edmead. He has been with the company for over 10 years and has a lot of prior experience in management positions dealing with operations, information, digital, and logistics.


Sysco Website: ​​​​Sysco | Wholesale Restaurant Food Distributor

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